Privacy Policy
What we collect, why we collect it, and the control you keep over it.
Information We Collect
Information you give us: your name, contact email, delivery address, order and payment details, and any message you send us. Information collected automatically: your IP address, device and browser type, pages viewed and referring site, and how you interact with our store.
How We Use Your Information
We use your information to fulfil and deliver orders, process payments, provide support and shipment tracking, prevent fraud, and improve the store. We send marketing email only where you have given consent, and every message includes a way to unsubscribe. We do not sell your personal information.
Cookies and Analytics
We use cookies for essential functions such as keeping your cart, your session and the checkout working, and for analytics to understand how the store is used so we can improve it. We do not sell personal data, and advertising technologies are used only where consent has been given. You can control cookies in your browser settings, though disabling essential cookies will stop the checkout working.
Sharing With Third Parties
We share only what is needed to deliver your order and process your payment: the payment provider that handles your transaction, the carrier that delivers your parcel, and the service providers who host and support the store. We do not share your details with third parties for their own marketing.
Data Retention
Order records are kept for 12 months after the order is completed, and are then deleted or anonymised, except where a longer period is required by applicable accounting or tax law. Marketing records are kept until you unsubscribe or withdraw consent.
Your Rights
Depending on where you live, you may have the right to request access to your data, ask us to correct or delete it, restrict or object to certain processing, receive a portable copy, and withdraw consent at any time. To exercise any of these, email fanservice2026@outlook.com and we respond within 30 days. If you are in the EU or UK you also have the right to complain to your local data protection authority. If you are a California resident, we do not sell or share personal information as defined by the CCPA/CPRA, and you may request deletion of your data.
Children’s Privacy
Our store is not directed at children under 13 (or the equivalent age in your country), and we do not knowingly collect their data. If you believe a child has provided us with personal information, contact fanservice2026@outlook.com and we will delete it.
International Transfers and Security
Your information may be processed in countries other than your own in order to run the store and deliver your order; where that happens, appropriate safeguards are used. We protect your data with industry-standard safeguards including encrypted connections (HTTPS) and access controls to our systems, and we require the same of the providers we work with.
Contact
Questions about this policy: fanservice2026@outlook.com. Baseball Kit Hub is the trading name of this store; for our registered entity name and postal address, email us and we will provide the details on request.